Cell Phones For the comfort of others receiving relaxing services, cell phones are not permitted in the spa. Phones are permitted in the bath shop.
Children For the comfort of others receiving relaxing services, children are not permitted in the spa unless they are receiving spa treatments. Children under 15 years of age must not be left unattended, either in the spa or bath shop. We ask that small children are not brought into the spa at any time, if not receiving spa treatments.
Payments We accept cash, most major credit cards and personal checks with a valid driver’s license. A $25.00 fee will be charged for any returned checks.
Gratuities Gratuities are not included in the price of a la carte spa treatments but are customarily given to acknowledge good service. Although completely discretionary, the typical range is 15-20%. All spa packages, spa journeys and Dream Escapes have gratuities included, as stated in menu.
Gift Certificates All gift certificates/cards sales are final (non-refundable) and cannot be used to purchase another gift certificate/card. Gift certificates must be presented at time of redemption. DayDreams is not responsible for lost or stolen gift certificates. Gift Cards have no cash value and must be used in full. No change is given for remaining balances. Gift Cards can be used towards spa services or choose from hundreds of products in our Spa Gift Boutique.
Refunds Unopened retail items may be returned for a full refund within 14 days of purchase with a receipt. Opened
items are non-refundable.
Spa Parties Our facilities make it an ideal place to hold your next group event, be a Bridal Party, friend’s night out or a corporate event. Let our Spa Events Coordinator help plan your special day. Fees may apply.